![]() ![]() The staff were inconsiderate and rude to me. When I left I had no confidence this would get fixed. I was not believed and they made an error. I did get an email and credit the next day. She said I could leave and if the charge was not mine they would credit me. I said I thought this was poor customer service, that I don’t lie about such things, have had a choice account for many years and they were not taking my word for a $7 charge. I asked how long this would take and she said something to the affect that it would take however long it took. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Take 2 Snack Bar, which serves light fare. I asked to speak to the manager and learned that the woman working there was the manager. Hollywood Casino Bangor is just 5 mi (8 km) from the airport and offers a free shuttle (available on request). They ignored me and continued with their work. I said I was getting irritated, did not make the charge and wanted it removed from my bill. ![]() After about 10 minutes I asked how much longer and still got no answer. I asked how long that would take and they could give me no answer. When I complained I was told by the front desk they had to call the bar so they could review all the charge slips. I did not use the bar and made no charge for anything else. ![]() When I checked out there was a charge from the bar for $7. Hotels near Eastern Maine Community College.Hotels near University of Maine (System).Hotels near Bangor Theological Seminary.Hotels near New England School of Communications.Hotels near Kenduskeag Stream Heritage Trail.Hotels near Hollywood Casino Bangor Hotel. ![]()
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